Shipping policy
Shipping Policy
Last updated: June 3, 2026
Processing Time
All orders are processed within 1–3 business days.
During busy periods, collection launches, sales or holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Destinations
We ship from the Netherlands to selected destinations worldwide.
Available destinations and shipping rates are shown at checkout. If your country is not available at checkout, we currently do not ship to your location.
Shipping Rates and Estimated Delivery Times
Shipping rates are shown at checkout. The rates below are the current standard shipping rates.
Netherlands
Netherlands
Shipping: €3.95
Free shipping on orders over €75
Estimated delivery time: 1–2 business days
Europe
Germany & Austria
Shipping: €5.95
Free shipping on orders over €85
Estimated delivery time: 2–3 business days
Belgium, Czechia, France & Luxembourg
Shipping: €6.95
Free shipping on orders over €90
Estimated delivery time: 1–3 business days
Hungary, Ireland, Poland, Portugal, Romania, Slovakia & Spain
Shipping: €7.95
Free shipping on orders over €110
Estimated delivery time: 3–5 business days
Denmark, Finland, Italy, Slovenia & Sweden
Shipping: €8.95
Free shipping on orders over €135
Estimated delivery time: 3–5 business days
Greece
Shipping: €9.95
Estimated delivery time: 5–8 business days
Bulgaria, Croatia, Cyprus, Estonia, Latvia, Lithuania & Malta
Shipping: €14.95
Estimated delivery time: 3–5 business days
United Kingdom, Switzerland and Norway
United Kingdom
Shipping: €9.95
Free shipping on orders over €150
Estimated delivery time: 2–5 business days
Switzerland
Shipping: €9.95
Free shipping on orders over €150
Estimated delivery time: 2–5 business days
Norway
Shipping: €9.95
Free shipping on orders over €150
Estimated delivery time: 2–5 business days
North America
United States
Shipping: €12.95
Free shipping on orders over €175
Estimated delivery time: 3–5 business days
Canada
Shipping: €14.95
Free shipping on orders over €200
Estimated delivery time: 3–5 business days
Australia and New Zealand
Australia & New Zealand
Shipping: €17.95
Estimated delivery time: 3–5 business days
Asia
Hong Kong, Singapore & Taiwan
Shipping: €12.95
Free shipping on orders over €200
Estimated delivery time: 5–8 business days
China, India, Japan, Malaysia, South Korea & Thailand
Shipping: €14.95
Free shipping on orders over €225
Estimated delivery time: 5–8 business days
Indonesia
Shipping: €17.95
Estimated delivery time: 5–8 business days
Bangladesh, Brunei, Cambodia, Macao, Philippines, Sri Lanka & Vietnam
Shipping: €19.95
Estimated delivery time: 5–8 business days
Rest of the World
Selected remaining international destinations
Shipping: €34.95
Estimated delivery time: 5–20 business days
Some destinations are unavailable because no fixed shipping rate is currently available. Available countries are always shown at checkout.
Delivery Time Disclaimer
Delivery times are estimates and begin once your order has been shipped. Processing time is not included in the estimated delivery time.
Delivery times may vary due to customs procedures, local carriers, weather conditions, peak periods or circumstances outside our control.
Customs and Import Duties
Orders shipped within the European Union are not subject to import duties upon delivery.
Orders shipped to the United Kingdom and Switzerland are sent with duties and taxes covered, meaning customers should not be charged additional import duties or customs fees upon delivery.
For orders shipped to other destinations outside the European Union, customs duties, local taxes or import fees may apply depending on the regulations of the destination country. Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.
Opulaire is not responsible for delays caused by customs procedures.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with a tracking link.
Please allow some time for tracking updates to appear after your parcel has been handed over to the carrier.
Incorrect Address Information
Customers are responsible for entering a complete and correct shipping address at checkout.
If an incorrect or incomplete address is provided and the parcel is returned to us, additional shipping costs may apply for reshipment.
We are not responsible for lost or undeliverable parcels caused by incorrect address information provided by the customer.
Lost or Delayed Packages
Once a parcel has been handed over to the shipping carrier, delivery is outside our direct control.
If your parcel appears delayed, please first check the tracking information provided in your shipping confirmation email.
If your parcel has not arrived within a reasonable period after the estimated delivery time, please contact us through the contact form on our website or via:
We will review the situation and assist where possible.
Refused or Unclaimed Packages
If a parcel is refused, not collected or cannot be delivered and is returned to us, we reserve the right to deduct any original shipping costs, return costs or customs-related charges from the refund.
Pre-Orders
Items marked as pre-order have a separate estimated shipping timeframe listed on the relevant product page.
By placing an order containing a pre-order item, you acknowledge and accept the stated processing and shipping timeframe.
If your order contains both pre-order and in-stock items, your order may be shipped together once all items are available.
Damaged Deliveries
If your parcel arrives damaged, please contact us within 48 hours of delivery and include clear photos of:
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the outer packaging;
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the shipping label;
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the damaged item or items.
We will review the issue and work toward an appropriate solution.
Contact
For shipping-related questions, please contact us through the contact form on our website or via:
